Our management team is staffed with long-time credit union industry veterans who bring a wide, varied background of experience in diverse industries. We understand that technology management is more than just using the right products. It requires a motivated team, and a pragmatic focus on systems and process integration.
At the same time, in our roles we have also been a client of the same technology service providers that you work with. Through that experience, we’ve learned what constitutes an ideal vendor. We’ve taken that knowledge and combined it with direct feedback from our own clients to make WRG be the best service provider we can be. That work is never fully done, but it is an ideal that drives our growth and the maturation of our business.
Dave joined WRG in 2006 as Director of Sales and Marketing. Later, he assumed responsibility for Client Services, Consulting, and Product Management, before his appointment to President in July, 2019. Dave is passionate about optimizing WRG to make it the best service provider it can be. Prior to WRG, he served in various sales and marketing roles in the telecommunications industry. Dave earned his MBA from UCLA’s Anderson School of Management in 2017, and is a 2012 graduate of Western CUNA Management School.
Director – Client Services & Support
Patti has over 20 years in the credit union industry and joined WRG in 2004. She initially began as our Client Services Manager, and is now Director of Client Services & Support. Patti has led numerous core conversion, system migrations, mergers, DR tests, and IT security projects. She brings a passion for close client engagement, and continually looks for process improvements, while building and motivating teams to achieve common goals. Patti splits her time between WRG’s Pasadena and Anaheim offices.
Manager – Implementation/Project Management
Todd has been with WRG since 2015. Prior to WRG, he served as a Network Support Specialist, System Administrator, and Manager of I.T. Infrastructure both in and out of the credit union industry. With a firm foundation in IT System Infrastructure, he is constantly looking at future technologies and how they can be utilized at WRG. He is also responsible for ensuring the highest levels of availability and security for systems that WRG hosts. In his role at WRG, Todd manages a team that includes DBAs, Implementation Engineers, and Project Managers. He is a graduate of the University of South Florida with a degree in Management Information Systems.
We are passionate about our company and serving our clients. Each day, we strive to deliver exceptional service by going a step beyond. Within our teams, we cultivate a focus on client excellence, relationships of mutual respect and trust, a spirit of innovation, a focus on pragmatic results, and a bias for action.
WRG’s mission is to grow the credit union industry by delivering digital banking solutions that provide exceptional member experiences, and to provide system hosting and support solutions that enable credit unions to focus on their core business of serving their members.