At Wescom Resources, the fabric of our business consists of strong, collaborative client and business partner relationships.
Amid busy work schedules and project deadlines, building and maintaining high-quality personal interactions with our valued clients and partners is what makes our workdays most enjoyable and meaningful. These personal relationships contribute to project success and help ensure positive outcomes. What’s more, they fill us with the satisfaction of knowing that we’re contributing to our clients’ missions – in an industry we cherish, that is unlike any other.
This is why we have adopted our core values to guide us in all our client & partner interactions.
Our core values include:
Client Service
Teamwork
Innovation
Excellence
Mutual Respect
Integrity
Driven by these values, with our clients and partners we strive to:
Act as an extension of our clients’ teams. While we recognize our trusted role as a keeper of the financial systems our clients use to serve their members, we go a step further. We work alongside their teams to ensure open communication and complete alignment of strategic objectives.
Build value and trust into every level of relationship. We strive to work hand in hand with all our clients’ and partners’ teams, regardless of the organization’s size, needs, or technological maturity.
Don’t simply meet expectations – exceed them. To stand out in today’s marketplace, we must go above and beyond to create positive, lasting impressions.
Since 2002, we have stitched these values into a tapestry woven from culture, commitment, and relationships. And throughout our history, we’ve had the great fortune of working with like-minded organizations within the credit union movement and beyond.
What our clients and partners say about working with Wescom Resources
Wescom Resources has played a vital role in our success from the very beginning. As one of our first partners, they’ve walked this journey with us every step of the way. Their team is always ready to assist, consistently provides our mutual partners with outstanding support, and is continuously looking for ways to improve. We’re deeply grateful for their long-standing partnership and unwavering commitment.
Theresa Benavidez, Original Founder and CEOEmeritus Corelation Inc.
Wescom Resources is a great partner … the best that we have out of all of our vendors … They go above and beyond and act as an extension of our IT Department.
James Cushing, VP – Operations Brazos Valley Schools FCU($958M assets)
Joseph, your responsiveness and dedication to delivering results in a high-stakes situation did not go unnoticed. I truly appreciate the level of support you personally provided, as well as the coordination with the broader Wescom Resources team. Your hands-on approach, clear communication, and commitment to seeing the issue through made a meaningful impact on our ability to bring our CRM project live tomorrow, as planned. Wescom Resources is a strategic partner. And we are grateful to be working with a group that consistently goes above and beyond…
Nas Birmingham, VP, Digital Experience SF Fire Credit Union ($1.68B assets)
We’re incredibly grateful for Wescom Resources’ partnership and the flexibility your service bureau offerings have provided us over the past five years. Your team’s dedication to hosting and supporting our systems has been instrumental in helping TTCU deliver exceptional service to our members year round.
Joe Slitzker, SVP of Technology & Innovation TTCU ($2.5B assets)
It’s the incredible employees at both TTCU and Wescom Resources who drive our shared success, ensuring we deliver exceptional service every day. Our cultures are strongly aligned, and I’m excited about what we can achieve together in the future!
Andy Tripp, EVP/CTO TTCU ($2.5B assets)
Vendor selection is very important to us, and our vendors have to be a culture fit. Our mantra ‘If it’s good for you, it’s good for us’ goes hand in hand with how Wescom Resources does business. Wescom Resources was a perfect match and with every interaction you know they are looking out for you and your Members. They are not just a service provider but a partner. You won’t find a more professional, honest, trustworthy CEO than Dave. He goes above and beyond for his clients and will always make himself available for them.
Marcy Phillips, President/CEO Lone Star Credit Union($170M assets)
I am writing to express my sincere gratitude for the exceptional service we received (and continue to receive) from Jazz, as we go through our first yearend with Corelation and Wescom Resources. North Star is thoroughly impressed with the level of professionalism, attention to detail, and dedication displayed throughout our interactions. Jazz went above and beyond to ensure our needs were met, and her positive attitude and commitment made a significant impact on our experience. It’s clear that Jazz is a valuable member of your team, and we truly appreciate the efforts she puts forth to ensure our satisfaction.
Yvonne Fossen, VP of Operations North Star Community Credit Union($450M assets)
I have had Alina on multiple projects, and she is amazing! Great energy, on top of things, excellent communication, and fun to have on calls.
Shannan Doane, Project Manager Corelation Inc.
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