Case Studies

Wauna Credit Union Improves Efficiency and Uptime with WRG’s UNITRI Managed Services

September 13, 2022

“When you’re a credit union or any company that offers products and services to the public, your reputation is everything.” –John Moore, Chief Experience Officer BACKGROUND Wauna Federal Credit Union was chartered in 1967 by a group of seven employees of the Crown Zellerbach Paper Company (now known as Georgia Pacific Paper Company), located in …

TTCU Boosts Confidentiality and the Member Experience with Tellergy

December 18, 2021

Increased Security and Member Confidentiality: The advanced features of the Verifone multimedia device,coupled with Tellergy’s deep integration to the KeyStone core means members enjoy heightened confidentiality during every teller line interaction.

How BayPort Credit Union Solved Data Security Concerns in the Branch

October 13, 2021

The $2.1 billion BayPort Credit Union had concerns about members speaking their account numbers and other private information aloud to tellers across the counter. Anyone could hear and use that information to their advantage. There had to be a better way to …

United Educators Credit Union Saves Time and Expense with WRG’s UNITRI Service Bureau

October 21, 2020

  “WRG has allowed our staff to focus on growing the Credit Union instead of allocating our resources to the labor-intensive maintenance of core administration.” –Dennis Griesgraber, Chief Technology Officer   BACKGROUND With over $200 million in assets and nearly 17,000 members, United Educators Credit Union (UECU) offers a full line of financial services, and …

Park View Federal Credit Union Improves Efficiency with UNITRI Core Hosting

May 16, 2019

“Our expectations for implementation were exceeded. WRG’s experts knew what they were doing and walked us through the process. One of Park View’s core values is to make it easy for our members, and WRG makes it easy. How we want to work with our members, WRG does that for us.” –Pam Martin, Director of …

Lone Star CU Transforms Its Operation with Keystone Processing, Powered by WRG Core Hosting

April 24, 2018

“It was amazing. Of five other Core Hosting systems I’ve worked with in my career, working with WRG is not like any that I’ve experienced before. They take care of all the hardware updates, maintenance, upkeep, replication, and disaster recovery. Yet, I have the flexibility to do what I need to do with the core …