Case Studies

Case Study: Park View Federal Credit Union Improves Efficiency with UNITRI Service Bureau

May 16, 2019

“Our expectations for implementation were exceeded. WRG’s experts knew what they were doing and walked us through the process. One of Park View’s core values is to make it easy for our members, and WRG makes it easy. How we want to work with our members, WRG does that for us.” –Pam Martin, Director of …

Case Study: Service 1st Federal Credit Union Achieves Outstanding Growth with WRG

January 30, 2019

“WRG solved our digital banking challenges. WRG’s solution checked the boxes for services we were looking to offer to our dynamic membership.” -Jay Reed, CIO BACKGROUND Service 1st Federal Credit Union has over $376 million in assets and serves over 33,000 members. Founded in 1975 by employees of Geisinger Medical Center in the small town …

Case Study: With WRG, Deere Employees Credit Union Keeps Industry-Leading Focus on Members

November 26, 2018

“By outsourcing our IT operations, we can spend our time on other things such as providing great service to our members. It’s just one more thing required to run the place that we don’t have to worry about.” -Kurt Lewin, CEO BACKGROUND  Based in Moline, IL, Deere Employees Credit Union (DECU) boasts nearly 36,000 members …

Case Study: Austin Telco Federal Credit Union Redefines Service Delivery with WRG’s Symmetry eBanking

October 26, 2018

“We’ve evolved a lot through the WRG partnership. We’ve begun defining our services and service delivery around the online and mobile banking channels. WRG has definitely investigated the market space to see which emerging technologies will be most beneficial to their clients. Looking at the future of financial technology, WRG is very nimble, open to …

Case Study: RiverLand Federal Credit Union Goes Virtual and Reduces Costs with WRG

September 5, 2018

“We really liked that WRG is a CUSO and has a close relationship with Wescom Credit Union and other cooperatives. WRG has insight into the daily operation of credit unions and what’s important to the membership, as opposed to other online banking companies that simply develop software. I enjoy working with a vendor that knows …

Case Study: Lone Star CU Transforms Its Operation with Keystone Processing, Powered by WRG Service Bureau

April 24, 2018

“It was amazing. Of five other service bureau systems I’ve worked with in my career, working with WRG is not like any that I’ve experienced before. They take care of all the hardware updates, maintenance, upkeep, replication, and disaster recovery. Yet, I have the flexibility to do what I need to do with the core …