April 28, 2022
It’s been a couple of years since some of your members came into your credit union branches on a regular basis, thanks to COVID 19. How are you welcoming them back? According to a survey by software company EPAM Systems, even during the pandemic, 79% of consumers used a branch in 2021.
March 30, 2022
The Russian invasion of Ukraine has had ripple effects around the world, from the testing of NATO to even higher prices at the gas pump. Credit unions themselves are not immune as the administration has warned of increased cyberattack risk in retaliation to the sanctions levied in response to the ongoing conflict.
March 14, 2022
CRMNEXT to offer market leading CRM platform hosted on Wescom Resources Group private cloud for seamless, high-availability financial services solution. CRMNEXT, a global CRM solution provider for financial services, and Wescom Resources Group, an advanced technology solutions provider for credit unions, have announced a strategic partnership to benefit Credit Unions.
March 7, 2022
Brand is more than a logo. It’s not transaction marketing simply sent to provide a shot in the arm to get loans flowing. Your credit union’s brand represents who you are, what you do and why you do it. Digitization and transformation are increasingly critical for efficiencies, capabilities and yes, brand.
March 7, 2022
Of the many hosted services and applications your credit union runs for serving your members or supporting employees, each of them are in various stages of evolution toward the cloud computing model. Much has been published about the general benefits of moving to the cloud across industries.
To improve its branch teller line operations, Credit Union of Georgia selected WRG’s Tellergy™ for Verifone® technology solution. The Credit Union went live with Tellergy in April of 2022 in all seven of its branch locations
August 24, 2021
Phrases like ‘the new normal’ and ‘Zoom fatigue’ are some of the hottest of 2020 and 2021, since COVID-19 hit the U.S. Another: The branch is dead. Long live the branch! Branches have changed and will continue to evolve, but members – regardless of age – will always need them for more consultative financial services.
July 16, 2021
Credit union business continuity and disaster recovery planning takes time, effort and money – resources credit unions are short on these days. But it’s not just credit unions. A recent article from Security Magazine reported that just 54% –barely half – of companies have plans in place.
July 6, 2021
Credit union branches were among the many business outlets forced to close their doors to the public during the COVID-19 pandemic, but now branches are opening back up again! After a year of primarily digital banking, how can credit unions keep their branches relevant? Credit union branches are alive and well.
June 30, 2021
Wescom Resources Group recently announced two credit unions went live with its Unitri managed core services. In addition, the $2.1 billion Bayport Credit Union is now live on Tellergy, and WRG welcomed new Tellergy clients $1.9 billion Meriwest Credit Union and $231 million Taunton Federal Credit Union.