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Case Studies

Each of our Case Studies highlight a particular client with stories about their experience with our products and services, and the impact of these to their operation and members.

TELLERGY CASE STUDIES

TTCU Boosts Confidentiality and the Member Experience with Tellergy

Increased Security and Member Confidentiality: The advanced features of the Verifone multimedia device,coupled with Tellergy’s deep integration to the KeyStone core means members enjoy heightened confidentiality during every teller line interaction.

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How BayPort Credit Union Solved Data Security Concerns in the Branch

The $2.1 billion BayPort Credit Union had concerns about members speaking their account numbers and other private information aloud to tellers across the counter. Anyone could hear and use that information to their advantage. There had to be a better way to …

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Credit Union of Georgia Creates a Better Experience with Tellergy

To improve its branch teller line operations, Credit Union of Georgia selected WRG’s Tellergy™ for Verifone® technology solution. The Credit Union went live with Tellergy in April of 2022 in all seven of its branch locations

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UNITRI CASE STUDIES

Kirkland Financial Enhances Security and Reliability in Mortgage Servicing with UNITRI Managed Services for FICS®

“We are processing payments and calculating amortizations every day, so FICS® is a critical piece of what we do.” –Ted Gregory, President   BACKGROUND Kirkland Financial is a family-owned mortgage servicing company founded in1992. The company services residential and commercial mortgage loans from a variety of originator sources, including banks, credit unions, brokers, hedge funds,… Read More »Kirkland Financial Enhances Security and Reliability in Mortgage Servicing with UNITRI Managed Services for FICS®

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Wauna Credit Union Improves Efficiency and Uptime with WRG’s UNITRI Managed Services

  “When you’re a credit union or any company that offers products and services to the public, your reputation is everything.” –John Moore, Chief Experience Officer   BACKGROUND Wauna Federal Credit Union was chartered in 1967 by a group of seven employees of the Crown Zellerbach Paper Company (now known as Georgia Pacific Paper Company),… Read More »Wauna Credit Union Improves Efficiency and Uptime with WRG’s UNITRI Managed Services

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United Educators Credit Union Saves Time and Expense with WRG’s UNITRI Service Bureau

  “WRG has allowed our staff to focus on growing the Credit Union instead of allocating our resources to the labor-intensive maintenance of core administration.” –Dennis Griesgraber, Chief Technology Officer   BACKGROUND With over $200 million in assets and nearly 17,000 members, United Educators Credit Union (UECU) offers a full line of financial services, and… Read More »United Educators Credit Union Saves Time and Expense with WRG’s UNITRI Service Bureau

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Retail banking is experiencing a revolution – with higher expectations from consumers regarding convenience, security, and personalization.

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