Messaging
Brand Messaging
Experience a CUSO partner with your same core values, and the same level of passion and commitment to your members’ security and experience as your most loyal employees—working as a natural extension of your team.
Demonstrated over the course of more than two decades, with over 100 credit unions nationwide, Wescom Resources brings deep expertise and extensive resources across a wealth of IT and process disciplines.
As your partner in core data processing—including system hosting, core operations and process automation, cybersecurity, risk management, business continuity management, and compliance—Wescom Resources provides an unmatched level of technological innovation and oversight, cybersecurity vigilance, and sophisticated operational controls, combined with a caliber of client service, team collaboration, and responsiveness inspired by the credit union movement we’re part of.
At your credit union, you’re focused on delivering an exceptional, unmatched member experience—and so are we.
You’ll see it each day in our energy and passion for delivering an outstanding outsourced service experience… all without losing the benefits that usually come only through direct members of your team.
Knowing we wrap every outsourced process and system with the highest level of operational controls and testing available, you can comfortably turn your attention more fully to what matters most: the digital transformation and innovation you’re pursuing for your members, today and into the future.You’re in the business of taking care of your members; we’re in the business of taking care of you.
Brand Positioning
As an extension of your team, Wescom Resources works in lockstep with your staff to help you attain all your project goals and strategic objectives, while keeping a laser-like commitment to your organizational mission and values.
As part of Wescom, one of the most technologically advanced credit unions in the country, technological innovation and digital transformation are at our foundation. In recent years, Wescom has forged bold new digital transformation and process automation initiatives to enhance our client credit unions’ ability to deliver superior solutions to today’s members—and it’s this same ingenuity we leverage to provide credit unions exceptional value and reach in their own data processing and management needs.
But we don’t stop there.
In addition to our deep technological foundation, and our renowned culture and service philosophy that provides clients an experience like no other provider, we set ourselves apart with:
- A dedicated focus on authentic ownership of and accountability for the service experience
- A commitment to build lasting, reliable partnerships of integrity, high trust, mutual respect, teamwork, innovation, excellence, and client focus
- A client service culture focused on providing an authentic, superior experience in each client interaction
- A client-driven, collaborative innovation methodology that continually expands and enhances our ability to deliver as technology and best practices evolve
- World-class technology leadership and oversight that ensures you get access the best-in-breed platforms, managed seamlessly in a proven, battle-tested environment
- The ability to accelerate and supercharge all your organizational goals related to the use of your key data sources
- Extensive relationships working with most of the key 3rd party service providers you rely on
- Industry-recognized superiority in IT operations, information security, business continuity management, facilities and operations, and credit union compliance
- A reputation as innovators in our industry, continuously deploying new ways to make your data more powerful and effective
- An organization-wide alignment for superior business continuity management and event preparedness
Voice
Trusted, professional, competent and approachable.
- Reliable and Secure: “With SOC 2 compliance and robust security protocols, you can trust Wescom Resources to protect your members’ sensitive financial and personal data.”
- Predictable: “Using our experienced business continuity management and oversight, we securely manage your enterprise risk across key technology platforms and connections.”
- Security Savvy: “At Wescom Resources, information security is our foundation, bolstered by decades of experience, a state-of-the-art data center and deep industry knowledge.”
- Innovative: “In recent years, Wescom has forged bold new digital transformation and process automation initiatives to enhance our client credit unions’ ability to deliver superior solutions to today’s members.”
- Relationship Focused: “Experience a CUSO partner with your same core values, and the same level of passion and commitment to your members’ security and experience as your most loyal employees—working as a natural extension of your team.”
- Collaborative and Supportive: ““As an extension of your team, Wescom Resources works in lockstep with your staff to help you attain all your project goals and strategic objectives, while keeping a laser-like commitment to your organizational mission and values.”