June 24, 2022
An expansion on Wescom CU CEO Darren Williams’ recent presentation at the Corelation Client Conference by WESCOM RESOURCES GROUP President Dave Cerwinski. When I joined the credit union movement in 2006, credit unions had about an 8% share of the overall US banking market.
April 28, 2022
It’s been a couple of years since some of your members came into your credit union branches on a regular basis, thanks to COVID 19. How are you welcoming them back? According to a survey by software company EPAM Systems, even during the pandemic, 79% of consumers used a branch in 2021.
August 24, 2021
Phrases like ‘the new normal’ and ‘Zoom fatigue’ are some of the hottest of 2020 and 2021, since COVID-19 hit the U.S. Another: The branch is dead. Long live the branch! Branches have changed and will continue to evolve, but members – regardless of age – will always need them for more consultative financial services.